There are certain items not covered under our warranty agreement that require periodic homeowner maintenance. For your convenience, here is a quick reference to maintenance musts:
Caulking and grouting: After the expiration of your one-year warranty agreement, repairs to interior caulking and grouting around sinks, bathtubs, showers, tile and woodwork due to normal shrinkage, drying, and settling conditions are normal maintenance issues and are your responsibility. The builder will correct these one time during the first year of the warranty period. We suggest that you wait to schedule this repair until after the heating season, preferably toward the end of your one-year warranty, to allow for maximum expansion and contraction of caulk.
Nail pops and drywall cracks: Superficial imperfections in the drywall finish including nail pops, minor cracking of dry-wall seams, and other cosmetic blemishes are not covered under our warranty agreement. A one-time-only repair of nail pops is provided under the warranty agreement. We suggest that you wait until the end of your warranty period to allow for normal settling of your home.
Heating and air-conditioning system: Furnace filters should be cleaned or replaced monthly to help air flow. The system should be serviced once a year by a professional technician to maintain its efficiency. Failure to keep your filters clean will put an unnecessary strain on the system and may void your warranty on certain components. Clogged condensate lines are not the responsibility of EYA and are not covered under the warranty agreement. It is your responsibility to periodically check and clean these when necessary. Any damage to your home, including damage to equipment and fixtures, which occurs because of lack of maintenance, is not the responsibility of EYA.
Electrical power check: If electrical power becomes interrupted, check the electrical breaker panel box and the GFI breakers to see if they are in the tripped position. If they are, simply reset them to the “on” position. Always check the circuit breakers before calling an electrician for an electrical problem.
Gutters: Gutters and downspouts should be kept clean and free of leaves and debris for proper drainage. Stopped-up gutters are not covered under the warranty. Maintenance to gutters is especially important before the winter months.
Blocked gutters can cause ice dams, which can lead to damage to your home.
Stopped-up commodes: Per Federal government requirements, water-efficient commodes have been installed in all new homes. Occasional stoppage due to the nature of the fixture will require a plunger to clear the line. Unless it is determined that the stoppage is due to a structural problem in the drain line, defective fixture or construction debris, stopped-up commodes are the responsibility of the homeowner and are not covered under the warranty.
Landscaping: Watering and maintaining landscape material is the responsibility of the homeowner. Plants and/or grass that do not thrive because of improper care will not be covered under the warranty.
Exterior maintenance: The cleaning and maintenance of decks, patios, lead walks, stoops, porches, roof decks, and driveways is not the responsibility of EYA. Mold, mildew, moss, efflorescence and other naturally occurring substances on these surfaces are not covered under the warranty and are the responsibility of the homeowner.